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What Is Quality Assurance Testing?

Quality assurance testing is a process that ensures an organization delivers the best products or services possible. QA aims to deliver consistent results through a set of tandardized procedures, which means organizations also need to make sure their processes for achieving the desired results hit specific quality benchmarks.

In brief, you might say QA includes all activities centered around implementing standards and procedures associated with ensuring software meets certainrequirements before it’s released to the public. The key thing to keep in mind is that QA doesn’t involve the actual testing of products. Instead, it focuses on the procedures to ensure the best outcome. QA activities are ultimately process-oriented.

What Is Quality Control?

Quality Control (QC) is a software engineering process, typically used to ensure the quality of the products or services. It’s a bit different than QA, which is about the process. QC examines the quality of end products, consisting of product-oriented activities that focus on the final outcome. The objective of quality control is to ensure the product design meets the requirements and specifications of the customers.

The Role of QA in Software Testing

Most companies aim to deliver the best possible product to end consumers. However, customer-centricity often gets pushed aside in an effort to keep pace with market demands and to ship the latest features as quickly as possible. When software is created, the hope is to have seamless development, design, distribution, and delivery. But as we all know, that rarely happens.

Think about your own experience. You have probably encountered a surprise software bug, unexpected downtime, or some other problem more times than you can count while trying to complete a task. Or, perhaps you were frustrated by a software solution that was difficult to use, did not work as expected, or was just plain slow.

QA testing is centered on delivering the best possible outcome to the customer. In a QA context, a software defect is not just a bug. It can be any problem that impacts the end-user experience—from poor navigation to slow load times or unclear web copy. The only way to minimize the risk of defects while also maximizing end-user experience is by including software and quality assurance testing throughout the entire development process.

How Do Quality Assurance and Software Testing Work Together?

For any product, software or otherwise, several rounds of testing are performed before it can be delivered to market. Products must be tested in different ways, with different users and different scenarios to make sure the software that end-users receive produces a consistent, high-quality experience in a range of situations.

While testing and quality are inextricably linked, it’s important to understand that quality assurance testing and software testing aren’t one in the same. Part of quality assurance is finding a solution to the challenge and implementing it.

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